On-Site Support & Network Administration
M&B Technologies supplies professional IT Facility Management Services (FMS) to keep your complex enterprise infrastructure stable, secure, and running smoothly. We place certified support engineers directly on-site to handle server diagnostics, directory configurations, security updates, firewall protection, and employee helpdesk ticketing.
FMS Core Offerings:
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Resident Engineers: Skilled desktop, server, and network engineers stationed at your premises for immediate on-site problem resolution.
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Directory & Security Management: Administering active directories, configuring network firewalls, installing security updates, and managing corporate email accounts.
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Backup & Recovery Protocols: Set up, monitor, and routinely verify backups of critical database logs, ERP files, and terminal systems to secure data.
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Central Ticketing Helpdesk: Providing a structured system to trace employee IT tickets, monitor SLA statistics, and report on infrastructure health.
